Breadcrumbs

X account or List is private, protected or suspended

For: Page editors.

X has blocked access to this account or List. An API key cannot make private content public or lift a block on an account.

What you may see

“private, protected or suspended”. The editor and reader may see different wording.

What to do

  1. Open the source on X. Check whether it is still public.

  2. Choose a public account or List you have the right to use.

  3. Edit the embed, replace the source and preview it.

Check the result

Preview the new public source. Check that its posts load. If the source must stay private, add a note on the page. Link to X for readers who have access.

Need help? Contact support. Send the page URL, the public X link, your role and when it failed.

In the editor, the preview explains that the account or List is private, protected or suspended.
In the editor, the preview explains that the account or List is private, protected or suspended.
On the published page, readers see the same cause, with Open on X and Try again.
On the published page, readers see the same cause, with Open on X and Try again.