Breadcrumbs

X API access does not cover timelines

For: Confluence admins.

X has blocked this API request. A working token and enough credits do not prove that you can read this timeline.

What you may see

“X API plan or product access doesn't cover profile and List timelines”. The editor shows this message. Readers may see a shorter one.

What to do

  1. Check the app’s product access in the X Developer Console.

  2. Check that the token is for the right X app. Check that it has access to public profile and List timelines.

  3. After you fix access, test again. If you still do not know the cause, send the error text to support.

Check the result

When the X account owner fixes access, preview the same public timeline. Check that posts load. A new source link will not fix account access if the old link was right.

Need help? Contact support. Send the page URL, the public X link, your role and when it failed.

In Configure, the token is saved, but the X plan does not cover timelines.
In Configure, the token is saved, but the X plan does not cover timelines.
In the editor, the preview explains that the X plan does not cover timelines.
In the editor, the preview explains that the X plan does not cover timelines.
On the published page, readers see the card shown when the X plan does not cover timelines.
On the published page, readers see the card shown when the X plan does not cover timelines.