Breadcrumbs

X account or List could not be found

For: Page editors.

The account or List may have a new name or have been deleted. The link may also have a typo.

What you may see

“This X account or List may not exist”. The editor shows this message. Readers may see a shorter one.

What to do

  1. Open the saved URL on X. Check the username or List link.

  2. Copy the current public URL from X.

  3. Edit the embed, update Item to share and preview the result.

Check the result

Check that the preview shows the right account or List. Then check the reader view. If the source was removed, choose a new public source.

Need help? Contact support. Send the page URL, the public X link, your role and when it failed.

In the editor, the preview says the account or List may not exist or may have been renamed.
In the editor, the preview says the account or List may not exist or may have been renamed.
On the published page, readers see that the account or List isn't available, with Open on X and Try again.
On the published page, readers see that the account or List isn't available, with Open on X and Try again.