Get support

If content will not load, start with Fix a problem. To report a bug, ask about setup or suggest a feature, open the X Connector support portal.

Send a useful request

Choose the request type that fits your question.
Add the Confluence page URL, the public X link and the error message you see.
Say whether you are a reader, editor or admin. Include when it happened.
Add a screenshot if useful. Hide private content and your X API Bearer Token.

Never include a password, API key or Bearer Token in a support request.

In the editor, the Support link opens the X Connector support portal.

In the X Connector support portal, choose the request type that fits your question.

Formerly titled “Support Portal Guide.”