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Support Requests

Please contact eXtensi Support if:

  • you find what appears to be a bug in Agile Tools & Filters for Jira Software

  • you have a general configuration or usage issue

  • you want to as about pricing, licensing and new features

you’d like to get a 25% discount for a Server to Data Center migration. Available for existing server app license holders only.


When contacting , please include the following information:

  • Agile Tools & Filters for Jira Software SEN

  • Agile Tools & Filters for Jira Software version

  • Jira Software version and hosting type

  • Used browser type and version

How to get SEN and Version?

To find your product SEN and version:

  1. Navigate to Manage Apps from the Jira Administration Menu.

  2. Click Manage Apps under Atlassian Marketplace.

  3. Locate Agile Tools & Filters for Jira Software and expand the information. The Installed Version and License SEN are displayed.

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Jira Software Version

To find your Jira Software version, navigate to Applications from the Jira Administration Menu.

The version number is also visible in your Jira Software footer.